Privacy Policy
Your privacy is fundamental to your recovery journey. Here's how we protect it.
Last updated: September 24, 2024
Our Privacy Promise
TrueDrop is built on the foundation that your recovery journey is deeply personal. We collect only what's necessary to provide you with support and never sell your data to third parties.
We Do
- Encrypt all personal data
- Allow you to delete your account
- Keep your identity private
- Secure your journal entries
We Don’t
- Sell your data
- Share with employers
- Track your location
- Store payment details
Support Pod Guidelines
Support pods are small, intimate groups where members can share
safely. Each pod has a maximum of 8 members to maintain intimacy
and trust.
Account Information
Email address, chosen username, and basic profile information you provide.
Recovery Data
Sobriety start date, progress milestones, and goals you set for yourself.
Support Pod Messages
Messages shared in support pods are encrypted and only visible to pod members.
Journal Entries
Private journal entries are encrypted and never shared with anyone, including TrueDrop staff.
How We Protect Your Data
Support pods are small, intimate groups where members can share safely. Each pod has
a maximum of 8 members to maintain intimacy and trust.
End-to-End Encryption
Your journal entries and private messages are encrypted before leaving your device.
Secure Servers
All data is stored on secure, HIPAA-compliant servers with regular security audits.
Limited Access
Only essential staff have access to user data, and only for support purposes.
Anonymous Analytics
We use anonymized data to improve the app without tracking individual users.
Your privacy matters—here’s how TrueDrop protects your data and keeps your experience secure